Terms and Conditions

Welcome to Rogue Syntax. By accessing or using our website, services, or solutions, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Definitions

  • “We,” “us,” “our” – refers to Rogue Syntax, an IT consultancy firm based in Mildenhall.

  • “You,” “your” – refers to the individual, company, or organization using our website or services.

  • “Services” – refers to IT consultancy, cybersecurity, cloud and hosting, digital transformation, data management, hardware management, or any related services provided by Rogue Syntax.

2. Use of Our Website

  • You agree to use our website for lawful purposes only.

  • You must not attempt to gain unauthorized access to our systems or data.

  • Content on our website is provided for general information only and may be updated or removed at any time without notice.

3. Provision of Services

  • All services are provided under mutually agreed scopes, proposals, or contracts.

  • You are responsible for providing accurate information necessary for us to deliver services effectively.

  • While we take all reasonable measures to deliver services on time, deadlines are estimates unless otherwise stated in a signed contract.

4. Fees and Payment

  • Fees for our services will be clearly stated in quotations, proposals, or contracts.

  • Invoices must be paid within the agreed timeframe. Late payments may incur additional charges.

  • All prices are exclusive of applicable taxes unless otherwise specified.

5. Intellectual Property

  • All content on our website, including text, graphics, logos, and software, is owned by Rogue Syntax or licensed to us.

  • You may not reproduce, distribute, or use our intellectual property without prior written consent.

  • Any materials we create specifically for you as part of a project will be governed by the terms of the individual contract.

6. Confidentiality

  • We will treat all information you provide in connection with our services as confidential and will not disclose it to third parties except as required by law or as necessary to deliver services.

  • Likewise, you agree to treat any proprietary information we provide as confidential.

7. Limitation of Liability

  • We provide our services using reasonable care and skill, but we do not guarantee that they will be error-free or uninterrupted.

  • To the fullest extent permitted by law, Rogue Syntax shall not be liable for:

    • Any indirect, incidental, or consequential damages.

    • Loss of profits, revenue, or data arising from your use of our services or website.

  • Our total liability will not exceed the amount you have paid for the services giving rise to the claim.

8. Third-Party Services

  • Our services may involve the use or recommendation of third-party products or services.

  • We are not responsible for the performance, security, or availability of any third-party solutions unless expressly stated in a written agreement.

9. Termination

  • Either party may terminate a service agreement in accordance with the terms stated in the individual contract.

  • We may suspend or terminate website access if you breach these Terms and Conditions.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

  • We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date.

  • Continued use of our website or services after changes are published constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns regarding these Terms or how your information is handled, please contact:

Address : Office 13129 182-184 High Street North East Ham, London, United Kingdom, E6 2JA

E-mail : info@roguesyntax.net